Overview
**Two scopes, one shop, one accountable millworker.** Restaurant food-service is a huge and demanding sector, so we operate it as two clearly separated production streams. Full-service / fine-dining restaurants are custom-shop work — every fixture unique to the concept, drawn, engineered and hand-finished as one-off hospitality millwork. QSR and multi-chain brands are assembly-line work — a locked kit-of-parts produced identically to a brand standard, packed per location and released on the rollout schedule. The two streams share the same engineering, finishing and QA disciplines, but the way they get built is completely different — and that is on purpose.
**Full-service & fine-dining restaurants (custom).** Independent, chef-driven, hotel-F&B and Italian/steakhouse/upscale-dining fit-outs. Typical scope: host stands and reception millwork, custom bar and back-bar fits, illuminated bottle displays, curved and tufted banquettes, walnut/oak wall panelling and slat features, coffered and slat ceilings, wine walls and private dining rooms, server stations, and luxury-finish washroom vanities in solid surface and stone. This is the work our custom department was built for — book-matched veneers, curved joinery, mitred solid-surface counters, integrated lighting reveals and metal-and-wood detailing all coordinated in-house.
**QSR / multi-chain rollouts (production).** Multi-unit brands — coffee shops, burger chains, sub shops, chicken chains, bakery chains, breakfast chains — need every store to look and function identically, on schedule, at the target unit cost. Typical scope: brand-standard front counter and POS cabinetry, digital menu-board bulkheads and soffits, self-order kiosk cabinets, mobile-order pickup shelving, drive-thru window millwork, condiment/napkin stations, self-serve beverage counters, bakery display cases, fixed banquette booths and laminate tables, wood-slat feature walls, ceiling baffles, high-top window counters, entry vestibules and promo panels — plus the BOH millwork most vendors skip: staff break rooms, manager offices, washroom vanities and dry-storage fit-outs. Built once as a prototype, then produced by the assembly line to a locked BOM.
**Where the metal comes from.** Fully welded 304 stainless — prep tables, servery aprons, undercounter enclosures, hood-integrated backsplashes, dishwash landings — is fabricated to NSF/ANSI 2 by our long-standing commercial-kitchen partner, delivered into our shop, and integrated into the wood casework before the fixture ships as one unit. Client deals with one millworker for the fixture, not two trades on the same piece.
Best for
- Full-service / fine-dining and Italian dine-in restaurants
- Steakhouses, chef-driven and hotel F&B outlets
- Bars, taprooms and lounge fit-outs
- National QSR rollouts — coffee, burger, sub, chicken, bakery, breakfast chains
- Fast-casual and multi-unit café brands
- Prototype-to-production programs and store re-brands / re-images
Standards we build to
Every service line is engineered against the same commercial code and standards framework — the two lists below are what we routinely reference on Canadian and US projects.
Canadian standards
- AWMAC North American Architectural Woodwork Standards (NAAWS 4.0) — Economy, Custom, or Premium grade
- AWMAC Guarantee & Inspection Service (GIS) — third-party inspected on request
- CAN/ULC-S102 & S102.2 — surface burning characteristics (Class A available)
- National Building Code of Canada (NBC) & Ontario Building Code (OBC) millwork provisions
- CSA B651 & AODA — accessibility for public and workplace millwork
- CAN/CSA O121, O151, O153 — Canadian plywood standards
- Health Canada / provincial public-health millwork guidance for food-service
- OBC / provincial code — vestibule, washroom and barrier-free requirements
US standards
- AWI Architectural Woodwork Standards (equivalent grading to NAAWS 4.0)
- ANSI/BHMA A156 series — commercial cabinet hardware grades 1/2/3
- ASTM E84 — surface burning (Class A/B/C flame-spread and smoke-developed)
- CARB Phase 2 & US EPA TSCA Title VI — formaldehyde-compliant panels (NAF/NAUF available)
- ANSI A208.1 (particleboard) & ANSI A208.2 (MDF) — panel performance grades
- HPVA HP-1 — hardwood & decorative plywood
- ADA 2010 Standards for Accessible Design
- International Building Code (IBC) millwork & interior finish provisions
- NSF/ANSI 51 — food-equipment materials
- NSF/ANSI 2 — food-equipment fabrication (via commercial-kitchen partner)
- FDA Food Code millwork provisions
- ADA barrier-free counter and washroom vanity heights
Materials & finishes
Materials
- HPL over MR-MDF (grease- and cleaner-resistant) — QSR standard
- Rift-cut walnut and white-oak veneer on MDF core — full-service
- Solid hardwood plank tables, host stands and bar tops
- Solid-surface counters and back-splashes with integral cove (NSF)
- Stone / quartz / marble bar and table tops (full-service)
- Commercial-grade vinyl and leather upholstery on banquettes and booths
- 304 stainless work-tops delivered by NSF-certified kitchen partner
Finish systems
- 2K polyurethane for high-abrasion FOH surfaces
- Catalyzed conversion varnish on walnut / oak features
- Solid-surface (Corian, HI-MACS) with seamless coved joints
- Brand-matched HPL colours to QSR corporate standard
Hardware
What we specify
- Sealed-bearing hinges resistant to cleaner corrosion
- Removable / drop-in interiors for daily cleaning
- Grade 1 locks on POS drawers and cash cabinets
- Heavy-duty full-extension slides for BOH prep drawers
Process — award to install
01 · Estimating
Take-off from your drawings, specs and finish schedule. Line-item quote returned within one business day for most packages.
02 · Engineering & Shop Drawings
In-house team produces AWI/AWMAC-compliant shop drawings in AutoCAD, coordinated with Microvellum for direct-to-machine output.
03 · Submittals & Samples
Finish samples, hardware cut-sheets and drawing set submitted for architect/GC approval prior to release to production.
04 · CNC Fabrication
Panels nested and machined on multi-axis CNC. Solid-wood machining, edge-banding and dowel/confirmat assembly in dedicated cells.
05 · Finishing
Controlled-environment spray booths for stain, lacquer, conversion varnish, catalyzed polyurethane and low-VOC waterborne systems.
06 · QC & Pre-Ship
100 % dimensional and finish inspection against the approved shop drawings. Pre-assembled where practical for site-fit certainty.
07 · Delivery & Install Coordination
Blanket-wrapped, phased delivery coordinated with your site schedule. Installation supervision available Canada-wide.
What you receive
- ✓Fixed-price line-item proposal with alternates
- ✓AWMAC/AWI-compliant shop drawings (PDF + DWG)
- ✓Physical finish samples & hardware cut-sheets
- ✓Material substitution and value-engineering log
- ✓Submittal package for LEED / WELL documentation
- ✓O&M manual and care/warranty documentation at closeout
Lead time
| Budget quote | 1 business day |
| Firm quote (with drawings) | 3–5 business days |
| Shop drawings | 2–3 weeks post-award |
| Production | 6–10 weeks after approvals |
| Delivery window | Phased to site schedule |
Quality & QA
Our commitments
- AWMAC GIS third-party inspection available on request
- ISO 9001-aligned quality management
- Dimensional tolerances per NAAWS 4.0 grade (Custom or Premium)
- Finish sheen, colour and film-build verified against approved sample
Sustainability & certifications
Certifications & credits
- CARB Phase 2 / TSCA Title VI compliant panels standard; NAF/NAUF available on request
- FSC® Chain-of-Custody material available (CoC certificate on request)
- Low-VOC waterborne and GREENGUARD Gold finish systems available
- Supports LEED v4/v4.1 credits: MR (Sourcing of Raw Materials, EPDs, HPDs) and EQ (Low-Emitting Materials)
- Aligns with WELL Building Standard v2 X07 Materials Restrictions
Gallery
FAQs
How is a full-service restaurant scope different from a QSR scope inside your shop?+
Full-service goes through the custom department — one-off drawings, veneer selection, curved joinery, hand-fit millwork. QSR goes through the assembly line — one prototype signed off, then a locked BOM produced identically for every location. Same engineering and finishing standards, completely different production route.
Can you run a multi-unit QSR rollout across many locations?+
Yes — that is exactly what the assembly line is built for. We prototype, get brand and construction sign-off, then produce, pack per store and release on the rollout schedule. Each store ships as a labelled, palletized kit ready for the local installer.
Do you build the bar, back-bar and wine wall for a fine-dining restaurant?+
Yes — including illuminated bottle displays, glass-rail, integrated refrigeration cutouts, brass reveals, curved bar fronts and coordinated ceiling features. This is core custom-shop work.
Can you meet NSF food-contact requirements on FOH counters?+
Yes — solid-surface with coved seams, sealed edges and NSF-listed materials for direct food-contact zones. Fully welded stainless work-surfaces are delivered by our NSF/ANSI 2 commercial-kitchen partner and integrated into the wood casework before the piece ships.
Do you also build the QSR back-of-house — staff rooms, offices, washrooms, storage?+
Yes. BOH is where most millwork vendors stop, and it is where operators live every day. We build the manager office, break-room lockers and tables, washroom vanities, dry-storage shelving cabinets and dishwash-area millwork as part of the same package.
Can you work on a live-store QSR re-image or re-brand?+
Yes — night and weekend crews, dust barriers, phased hand-over so the store can reopen for the next service. We plan the swap in the rollout schedule.
Can you match an existing QSR brand standard exactly?+
Yes — we build to the brand's fixture manual, colour standard and drawing package. Prototype is inspected against the standard before we release production.
Next step
Have drawings for a restaurant & qsr millwork package?
Send us the set and finish schedule — we'll return a line-item quote within one business day.
