Overview
One warranty and service inbox: service@sandhawoodworks.ca. Every request logged, triaged and assigned to a named service PM inside 24 hours — regardless of which project it came from.
Process — award to install
01 · Estimating
Take-off from your drawings, specs and finish schedule. Line-item quote returned within one business day for most packages.
02 · Engineering & Shop Drawings
In-house team produces AWI/AWMAC-compliant shop drawings in AutoCAD, coordinated with Microvellum for direct-to-machine output.
03 · Submittals & Samples
Finish samples, hardware cut-sheets and drawing set submitted for architect/GC approval prior to release to production.
04 · CNC Fabrication
Panels nested and machined on multi-axis CNC. Solid-wood machining, edge-banding and dowel/confirmat assembly in dedicated cells.
05 · Finishing
Controlled-environment spray booths for stain, lacquer, conversion varnish, catalyzed polyurethane and low-VOC waterborne systems.
06 · QC & Pre-Ship
100 % dimensional and finish inspection against the approved shop drawings. Pre-assembled where practical for site-fit certainty.
07 · Delivery & Install Coordination
Blanket-wrapped, phased delivery coordinated with your site schedule. Installation supervision available Canada-wide.
What you receive
- ✓24-hour triage commitment
- ✓Named service PM per request
- ✓Live service-request register
Quality & QA
Our commitments
- AWMAC GIS third-party inspection available on request
- ISO 9001-aligned quality management
- Dimensional tolerances per NAAWS 4.0 grade (Custom or Premium)
- Finish sheen, colour and film-build verified against approved sample
Next step
Have drawings for a service requests package?
Send us the set and finish schedule — we'll return a line-item quote within one business day.
